BioTechnical Solutions Inc.

Customer Portal

Sign in to open a service ticket, follow the technician assigned to you, and read signed service reports for the equipment we support.

New here? When your service coordinator adds you on monday.com, you'll receive an email with your temporary sign-in password. Sign in, then set a password of your own.

What you can do here

  • Open a service ticket for any machine we support
  • Chat in real time with the technician assigned to your ticket
  • Read the signed service report when the work is done
  • Look up past tickets and reports for your equipment